Support

Grievance Redressal

We take every complaint seriously. Our grievance process is transparent, time-bound, and designed to resolve your concerns effectively.

Grievance Officer

Name
Chief Compliance Officer, SOSM Services Pvt. Ltd.
info@schoolofstockmarket.com
+91 22 4567 8901
Available: Monday – Friday, 9:00 AM – 6:00 PM IST (excluding public holidays)

Our Grievance Process

01

Submit Your Grievance

Day 0

Use the form on this page, email info@schoolofstockmarket.com, or call our grievance helpline. Provide your account details and a clear description of the issue.

02

Acknowledgment

Within 48 hours

We will acknowledge receipt of your complaint within 48 business hours with a unique complaint reference number for tracking.

03

Resolution

Within 15 days

Our compliance team will investigate and respond with a resolution or status update within 15 business days of receiving your complaint.

Escalation to SEBI SCORES

If your grievance is not resolved to your satisfaction within 15 days, or if you are unhappy with the resolution, you may escalate your complaint to SEBI through the SCORES (SEBI Complaint Redress System) portal.

Visit SEBI SCORES

SEBI Toll-Free: 1800 22 7575 | Available: Mon–Sat 7:30 AM – 7:30 PM

Submit a Grievance

By submitting this form, your complaint will be recorded in our system and assigned a unique reference number. We will acknowledge receipt within 48 business hours.